Scam or fraud: Zoom Car — Refund not done after cancellation

Submitted by: Harika P

Complaint Details:
I have booked the car for rent in with Booking id- JPS6V2GD5 and paid an amount of Rs.10124 through online. When I cancelled the booking, they promised to refund 9900 by deducting some charges. I didn’t get the refund yet and I am unable to contact customer care. No reply from their side after contacting through mails.

The booking is done for Amaze vehicle from 09-12-2016 to 12-12-2016.
Pick up Location – Madhapur, Hyderabad

I have cancelled the booking on 7th Dec 2016. Still refund is not credited to my account.