Submitted by: Abhisekh Shah
Complaint Details:
Hi,
I was not able to maintain Average Minimum Balance suggested by Yes Bank. Due to this, the balance of my saving bank account is running in negative. I tried emailing them to close the account but they said it was not possible. I visited the home branch but the bank manager refused to clear the negative balance and close the account. However, as per the recent RBI Directive, the saving bank account cannot run into negative.
Requesting help.