Scam or fraud: Yes Bank — courier not getting delivered

Submitted by: As@123

Complaint Details:
Dear team,
Kindly look into the issue on priority
The courier person is not delivery the courier in time and if address is wrong they should delivered to branch but they are not giving back to branch once I called they told they will delivered to the branch but still they did not delivered and we have sent the courier on 2 may 2018.Our customer are facing problem kindly check and ask them to return on time and delivered on time if address is wrong asked them to return back to branch as soon as possible but the 2 courier we want urgently as customer is very irate
Pod details F[protected] and F[protected]