Scam or fraud: W For Woman — product not delivered

Submitted by: zaraa127

Complaint Details:
On 31st May 2018, I placed an order for two kurtis on w for woman site. The order worth was around Rs. 3398, I applied a discounted coupon of worth Rs.1000 too, on which the final worth of the order was Rs. 2398. As my online payment got snapped, I requested the customer service to make my order available for COD. they promised to do it within 24 to 48 hours. And later when enquired they told that my product will get delivered to me within 4 to 5 working days on COD. After 4 to 5 days again I enquired about my product, they again asked me to wait for next 4 to 5 days. These days were also passed and again when I asked them about whereabouts of my product, there was no reply from their side. They ignored my mail. Its being around 19 days, still I have not received my ordered product. They literally wasted my discounted coupon and my time as well.
order no. WW-0116715