Scam or fraud: Uber India — toll charges demanded by drivers

Submitted by: Rima magaji

Complaint Details:


I have been having this constant issue of Uber driver’s demanding for the NICE road Toll charge. Though the toll was included as part of the total fare, the driver’s have demanded the toll from me by Cash. It is very sad that your driver’s are not even aware that toll charges are inclusive in the fare.

Your customer support is highly disappointing and worse. In spite of my best efforts, you have just pasted a standard reply and resolved my issue. This is highly unacceptable.

My previous trips:-

1. 9 June 2018 at 19:51
2. 5 June 2018 at 19:54
3. 4 June 2018 at 08:31
4. 11 June 2018 at 08:58

My details:-
Account – [protected]
Name – Rima Manohar Magaji