Submitted by: Ashik Patel
Complaint Details:
I have booked helicopter trip to Maa Vaishnodevi from Katra. I have booked worth of 02 no tickets.
But due to bad weather, The trip was cancelled by Company. & Stamped on my booking for eligble to refund full amount.
So i have reverted with same documents & asked for refund to Travel Vacanza. also i have submitted full proofs & Supporting documents for refund to booking office of travel vacanza. But initially they asked me to wait for 45 days. I waited but no refund. Then after i am inquirying every week. Sometimes they saying it will credit by saturday sometimes they says the board is not issuing refund & etc…
Its been almost 4 months of booking. Now i got it as a absolute fraud of online booking.
So i would like to complain.
Perso whom i deal with is
Vishnu Rawat.
Travel Vacanza
DELHI
Contct No – 9953544322, 9654780079.
Self,
Ashik Patel
Ahmedabad, Gujarat
9687638361