Scam or fraud: Ticket was not booked still money got deducted and after 10 days also not got refunded

Submitted by: Shital Karale

Complaint Details:
On 16 th december I booked ticket from for journey from Pune to Aurangabad. It was not successfully booked but money god debited from my account to MSRTC merchant. After 13 days also money didn’t got refunded. I called MSRTC customer care and send mail also, I didn’t get accepted response. I confirmed with my HDFC bank customer care , as per their confirmation money were deposited to MSRTC merchant. Here we are talking about digital India and government websites are fooling customers. Name: Shital Karale