Scam or fraud: Sony India — I m complaining against replacement not done in last 40days

Submitted by: abhi_k77

Complaint Details:
I have sony Bravia KDL32NX650, bought in year 2012. It became faulty in Sept 2016. I informed to nearest service center Gaya( Bihar). Technician came to home and found the Panel faulty. After discussion Replacement offer given by the same service center. Based on his committment i waited for more than two month. After that on demand i submitted Demand Draft of RS 15965( Dft no.500691 of ICICI bank/ Dated- 19/11/16) in favour of SONY INDIA PVT. LTD at Gaya service center. I got assurance from Mr. Subodh that i will get my New TV within 15 days.Now approx 40 days completed and i did not receive any call regarding same. Whenever i call to Gaya/Patna service center always gets new date only. This company has harassed much.