Scam or fraud: — wrong item sent and not even care about the item pick up and refund

Submitted by:  Shadiyakamal

Complaint Details:
I have ordered david off cool water on 08th October 2018. But I received a wrong item which is Royal Mirage Eau de Colgne perfume on 17th Oct. On the next day itself i have initiated with the return and packed the item for pick up. But till now no one came to pick up the item and they have not refund the amount which i have spent. The seller was Nilkanth enterprises