Scam or fraud: Sathya Agencies — washing machine exchange money is not given to the customer even after 3 days of purchase

Submitted by:  Sivavs

Complaint Details:

I’ve bought whirlpool washing at Satya agencies, Udumalpet. It was an exchange with our old whirlpool washing machine. Satya agency delivered the new washing machine and took the old machine on 18/8/2018. It’s been more than 3 days still they haven’t refunded the money of the old washing machine. In the bill they have charged 100% for the new machine. There is no detail on the exhanged machine in bill. But the bill has “Under Exchange” seal on it. Branch Manager assured that the money will be refunded in 1 day but it’s not happening. SATHYA AGENCY PLEASE DONT CHEAT CUSTOMER IN THE NAME OF EXCHANGE.

GST INVOICE NO: [protected]
DATE OF PURCHASE: 18/08/2018