Scam or fraud: Rquick Express — Order has not been delivered despite reaching the city

Submitted by: sanika muley

Complaint Details:
I had order from Street Style Store an online store for shopping. The order was dispatched by the store. It did reach Pune on 16 december 2016. However it has not yet reached me as yet. its been over a week now. the order is still undelivered. I tried Tracking my order and reaching out to them but they never answered my calls. How long will it take to deliver the order to my place?