Scam or fraud: Razorpay — irctc failed transactions but amount deducted from the bank account

Submitted by:  kkbalaji786

Complaint Details:
Sir/ madam
with respect i booked a train ticket from irctc with transaction id [protected] with the amount of 390 rs on 12 june 2018. The same amount 390 is deducted from the axis bank account but ticket is not booked. Then i booked from other payment gateway. So please refund the same amount.
Mobile no [protected]
bank account no. [protected]