Scam or fraud: Quikr — Regarding payment issue

Submitted by:  Shaikh Shadab

Complaint Details:
Hiii…my name is shaikh shadab i had posted an ad to sell my samsung galaxy note 4 for 15500 and a buyer accepted my offer bt didnt did the payment …so the next day i got a call from quickr they told we’ll take your product and keep it for 2 days and if the buyer doesnt do the payment then we’ll pay for your product on the 3rd day …and they told our expert will come and see the codition and then the deal will be done …so after that that expert came whose name was robert mass he checked my phone and gave me an offer of 14500 so i accpeted it and he picked my phone .
My phone was picked 10 days ago and didnt any email for confirmation, bt i got a call from quikr he took my bank details bt didnt got my payment yet, it has been more than 10 days

My email id
Mobile no:8080009091
Ad ID:283490262