Scam or fraud: Passport Office Kolkata — Passport Technical Issues

Submitted by: Mitu Banerjee

Complaint Details:
I’m Atanu Bandyopadhyay. My passport is received with some technical issues due to which its unable to be scanned in airport check points. And whenever I raised a complain, I was requested to appear physically in the passport office.

I am asking, when I have submitted all the documents properly so whose fault is this??
And I stay in Mumbai and how is it possible to appear in Kolkata for again and again when I have cleared all the procedures???

I would like to request the concern team to take proper action against that so that the common people don’t have to suffer in such a way.
And also please provide me with the top us states how to get rid of this situation. Thank you Yours Faithfully. Atanu Bandyopadhyay.