Scam or fraud: Oyo Rooms — changing package inclusions after payment

Submitted by: Hitesh Jangra389

Complaint Details:
I have booked a package for Andaman thru OYO in Rs 80000. They have taken 20% advance payment from me before 40 days. After that When I paid another Rs 40000/- as next payment before 15 days of journey, they changed the package inclusion ferry service to Govt. Ferries from Makruuz. When I talked regarding same with there sales person. He simply denied saying sir we can only give govt. ferry in this price. But as per deal he has both verbally and in written offered my package with makruuz ferry. Total difference of amount for 6 persons is Rs 15000/- and OYO is not responding to my calls and emails. Now every day they are saying that we are working for same. I felt cheated by OYO and does’t recommend anyone for there services.