Scam or fraud: Onida Washing Machine — washing machine problem not resolved since 2 month

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Complaint Details:

I am sanjay from delhi leave in rohini, sector-2 i purchase a washing machine which is not working now . i complained on 16.07.2018 to onida but no good response now its going to be 2 month but problem not resolved till now when i contact to service department mr. Praveen and other agent they give next date only they are not taking any action I am facing many problems in doing this..