Scam or fraud: Ola Cabs / Ani Technologies — unfair cancellation charges

Submitted by: Pravin Khandare

Complaint Details:

Ride CRN1208311
Cab driver refused for ride as he did not have ola money. So I requested for cancellations as I did not have cash. When he did not cancel for some time then I again tried to connect but his number was switched Off. So I had to cancel it from my side. Why ola charged me in this case. For not carrying cash? Then what is the use of Ola money