Scam or fraud: NSDL E-Governance Infrastructure — pan card application – status cannot be tracked

Submitted by:  Abhiroop Saha

Complaint Details:
I submitted my PAN Card application form online, and received an acknowledgement number for the same ([protected]). However, when I tracked the status of my application, it says ‘sorry, no record found’. What is this absolute sham?
I have completed the entire procedure duly and have received a copy of my application form, which was sent upon completion of the application process. Kindly rectify the error as soon as possible since I urgently need my PAN card and have paid the full amount.