Scam or fraud: Naaptol Online Shopping — defective products silai machine with thread set & tray

Submitted by: Sohel Safwan

Complaint Details:

I bought the product on 27.04.2018 bye seeing the advert on naaptol channel on TV.
The Product was faulty. I registered a complaint vide complain No.32191875 on 27.04.2018.

The Problem with the product was that the thread was not picking up from the bobin, due to that it was not making the stitch on the fabrics.

I sent a first mail regarding this issue on 27.04.2017. I was assured by them that they will pickup the defective product in 4 to 5 days.

I have been waiting for that day to till day almost a month, that courier boy will come and take the defective product from my home.

But nobody came to take the product. I senT many mails and made many calls regarding this issue, each and every time I had been told that my product would be pickup in 4 to 5 days.I never seen such mediocre online platform of selling the products. These 4 to 5 days turned in to the whole month but no-one came.

I do not have words to describe how horrible their service and products are.
I am writing this review to save the customer like me from this types of fraud and cheater.