Scam or fraud: Mi Xiaomi India — Send Damaged Mobile

Submitted by: Ansarul

Complaint Details:
This is really very bad situation at the moment there is no such organization to help who bought online product.
i bought Mobile from MI Xiaomi and they send us a damaged mobile. Now i have done everything to exchange but no respond from MI Xiaomi India.

after so many mails they ask me to send product with your own cost, we hav’t pick up service in Delhi. So you can Imagine what kind of service they have, anyways i send it to given address.

when i send that product they return back damaged product. now what i do suggest us. Xiaomi india have a worst service. i request you Pl. help me to get new mobile, I am from Delhi. Other most Important thing is that if they hav’t pick up facilities in Delhi then how can they send a product to Delhi.

Pl. help us we spend 10K for this mobile and we have nothing at the moment “ Hamari Koi Sunne wala nah hai” i try my level best to solve but no result yet.