Scam or fraud: Lenovo — Festive Offer goodies not received

Submitted by: pavank2207

Complaint Details:
Ticket Nubmer- LDO83192

I have opted for the Lenovo Festive Offer which consists of 2 years Additional Accidental damage protection and 10000mah power bank. Payment of the same was confirmed on 21-11-2016. But till date I have not received the ADP certificate nor the power bank. The team says the power bank is dispatched but it is delivered to some other person.