Scam or fraud: Ixigo — refund money against flight ticket booking failed but money deducted from my debit card as on 3.8.18

Submitted by: Abhishek Anchalia

Complaint Details:

I tried to book a ticket of Spice Jet from New Delhi to Patna on 03/08/2018. The flight number was SG8144 and the departure date was 24/08/2018. The required money ₹2795 was deducted from my bank account but i did not get any ticket or confirmation from either ixigo app or Spice Jet. Please look forward to this problem because it is really freaking me out.
No trips are showing and no response i am getting from spice jet, they are saying to contact to ixigo regarding this matter as they are saying in our system payment is showing pending.
P. S. I had tried ixigo for first time and if this issue is not resolved immediately then i won’t be able to use this app for next time. Thank you.
PNR No. – U745WV

Abhishek Anchalia
Booked Via Number:-[protected]