Scam or fraud: Indian Railways — Ticket counters in the railway station

Submitted by: sk gargari

Complaint Details:
Hello. I stay in sodepur, dist-24north parganas, west bengal. It had become a daily that travellers who avail the train service will wait in a really very long queue and only one ticket counter will be opened. May I know the reason please when the govt has renovated all the stations and tickets counters are available bt it is not opening. Then what is the use of this renovation. Please do the needfull as early as possible.