Submitted by: niraj.sri2002
As per trailing mail you wrote : we are unable to provide you full 2G indoor coverage at your location. ”
Then why you charge for 4g services from us, making a fool to all of us with your offer, neither we received a proper signals in indoor nor outdoor and unable to receive or make call.
Take a reference to your tweeter handle for negative comments, false commitment & services and mis management.
Jio and Airtel is very much better compression your services.
Now we start to campaign regarding your false commitment & services on social media platform…never use idea
Mon, Oct 29, 6:00 PM (3 days ago)
Dear Mr. Srivastava,
Greetings for the day!
This is with reference to your email regarding complaint resolution.
Please accept our apologies for the inconvenience caused to you.
We called on number [protected]; your concern regarding network coverage has been discussed.
We wish to inform you that your complaint against network coverage under Service Request number[protected] has been closed on 29/10/2018.
Stating that your location is far away from serving site. Further, we are unable to provide you full 2G indoor coverage at your location.
Moreover, we have taken note of your feedback. At Idea, we immensely value your feedback and suggestions for further improvement of our services.
You can also contact our Customer Care by dialing 12345 (nominal charges of 50 paisa / 3 minutes) from your Idea mobile number & in the event of any Request & Complaints dial 198 (Toll free).
Thanks & Regards,
Customer Service Team
Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone Partnership