Submitted by: Thanjai Murugu
I booked one hyundai Creta diesel E-plus passion orange Model last week at oxina hyundai – Trichy dealer with commitment of assured delivery on June23rd. Even yesterday I confirmed with sales person Mr.Vignesh who booked the vechile, about the delivery. He said there will not be any delivery delay and as assured by us the vechile will be delivered on june23rd. Then I requested to transfer fund from HDFC Bank. They transfered. After getting money today the sales person is calling and telling me that passion Orange is not available at the factory right now and the production is on the way and hence the delivery will be approimately after 10th of July. I just want to know whether this dealer doesn’t know about model availability while booking or 2 days atleast after booking or atleast before getting 90% of the amount. I think I was cheated. I now request you to deliver the car as committed by the dealer as they are your couterpart.