Scam or fraud: Hyundai Motor India — missing of spare tyre during service

Submitted by: Aramvalarthan

Complaint Details:

Name: K.Aramvalarthan (H/o. A. Sumathi, Car Owner)
Executive Engineer, TamilNadu Electricity Board (TANGEDCO).
Vehicle : Grand i10, sports, special edition.
Dealer : Golden Hyundai, Coimbatore

My spare tyre is missing after third free service and it was available before leaving my car for service.
I entrust my car for the third free service on 26.06.2018 morning. I took back my car on the same day evening after the service. While taking back I didn’t notice the Stepney tyre due to urgency & having trust on Hyundai.
As I was busy with my works, I didn’t notice the Stepney. Last week only I noticed & enquired about the Spare wheel at M/s. Golden Hyundai, Coimbatore and they told it was not there.
Show room people confirmed that it was available during service by checking cctv footage. But when I came for picking my car, I noticed that it went for trial run. I doubt that spare wheel might missed during that time.
Kindly take necessary steps to bring back my spare tyre.

Hope I will get my spare tyre soon