Scam or fraud: HP India — hp elite book 840 g2 base model notebook pc

Submitted by:  HMM, Delhi

Complaint Details:
As per our complaint with HP(case no.[protected]), we got a quote from IQOR Global, Delhi and as per their condition we made DD for 12515 and sent scan copy to them on 4/5/18 for proceed to repair. In between we enquired about the repair and they said made order for parts and nothing happened till 14/5/18. But surprisingly on 14/5/18 we got another quote for 19495 for repair. We don’t know how a company like yours are managing services for such costly laptop which was lying for almost 1 month and finally sent an exorbitant repair quote. Need justification for all these delay and revised quote.