Scam or fraud: Hero Motocorp — Authorised service dealer response reg.

Submitted by: gaurav_tbg

Complaint Details:
I went today (27.12.16) to divine auto source Pvt ltd for second free service of my maestro edge. At the time of billing, he forcefully took forth free service coupon instead of second. When I resisted, he starts talking in a very bad manner and also warned me not to do billing today if I will say anything. Though I was late for second service as per service booklet record, but even as per company rules, he can ask for third service coupon and not for forth one. This kind of response from a hero authorised service centre is never expected.

I want you to take strict action against this dealer and I also want one free service coupon which he had taken forcefully.

Vehicle no.DL1SZ5884
Dealer invoice no.11145-03-RINV-1216-20261/ 27.12.16