Scam or fraud: Freecharge Payment Technologies / — Amount deducted my bank account but transaction failed

Submitted by: Nrusingh Charan Jena

Complaint Details:
Dear sir,

this is to inform you that this freecharge company till now neither amount refunded in my wallet nor bank account and mobile recharge
please solved it as soon as possible

Airtel Postpaid Postpaid Mobile 9958586562
Order Id : FCMW161219539997420 date 19-12-16
Transaction failed

FCMW161219539997420, Mon Dec 19 2016, 4:12:38 PM