Submitted by: subbarao y
Complaint Details:
Exide Industries — Complaint of battery needs urgent response. Poor customer service
Dear Sir,
I have purchased Exide Battery serial no A4A6A0187204A62: Battery type FM10-MI 35R on 17th Feb, 2016 from Powertek JP Nagar, Bangalore-560078. Battery stopped working for the past one week. Made a compliant to customer service on 13th November 2018. Ref no: SKAA00025295V423.
There is no response either to my compliant and no proper response from the dealer as noted above.
Dealers and your company are only interested in sales by giving useless warranty card.
You people are not interested in service. You give only false promises to increase your sales turnover.
Please don’t give any warranty card and disrespect your promise.
You don’t get any repeated customers.
I have decided if don’t get response within 24 hours, to shift from your company to your competitors in the market.
Thanking you
y.subbarao
Cell no [protected]
Dear Sir,
I have purchased Exide Battery serial no A4A6A0187204A62: Battery type FM10-MI 35R on 17th Feb, 2016 from Powertek JP Nagar, Bangalore-560078. Battery stopped working for the past one week. Made a compliant to customer service on 13th November 2018. Ref no: SKAA00025295V423.
There is no response either to my compliant and no proper response from the dealer as noted above.
Dealers and your company are only interested in sales by giving useless warranty card.
You people are not interested in service. You give only false promises to increase your sales turnover.
Please don’t give any warranty card and disrespect your promise.
You don’t get any repeated customers.
I have decided if don’t get response within 24 hours, to shift from your company to your competitors in the market.
Thanking you
y.subbarao
Cell no [protected]