Scam or fraud: Domino’s Pizza — Amount not refunded to my bank account

Submitted by: Santosh Ambasta

Complaint Details:
On 16th dec 2016.I ordered two pizzas under BOGO amounting rs 554.The order wasn’t placed but the amount was deducted from my bank account.They also send me a mail that it was an unsuccesful order & the amount would be refunded within 7 days.It has been 9 days since and no amount has been refunded to my account.My transaction id is dc-88967990.
Please help me