Scam or fraud: Club Factory — slip on shoes/ I want to exchange the size

Submitted by: Jude Romans

Complaint Details:

Dear Club Factory,

I just received my order No. SO65806957 everything is okay except of the shoes it doesn’t fit to my foot. I just want to change the size but I don’t know how to return. Can you please change the size of the shoes because I can’t wear it it’s a waste of money. This is the first time to order from your shop. Actually the shoes is very nice but the problem is only the size. Please assist me on my complain. Thank you!