Scam or fraud: charging voice portal amount without any reason

Submitted by: Raj Singh

Complaint Details:
i m using the postpaid plan of 249 from 25 October.that is ok and i paid the previous bill within due date .but this month in 27 december 2016 i received a bill of rs 749 in which tata docomo company is charging me extra 360 for voice portal without any reason i did not use this service also..this is very harassment for me…if the voice portal amount that is 360 is not deducted by company i m not going to pay the bill…how they can charge me extra amount i did not enjoy such service….please this is my kind request to tata docomo o solve my problem and i m ready to pay my except that voice portal charge of 360 rs ….my number is