Submitted by: Hina Jaipuria
Complaint Details:
21.12.2016
Dear sir,
Sir maine (16.12.2016) ko CESC ka ek bill payement kiya tha through debit card. Net me ye unsuccessful dikhaya, but thodi der baad mere mobile per msg aaya ki 420/- rs. Debit ho gaye hai. Ye kaise possible ho sakta hai. Maine apne branch me ja kar passbook update karwaya but money refund abhi tak nahi hua. Aaj already 6 days ho gaye hai. Main Bill details likh rahi hu.
Bill details
Name:- Durga Shankar Gupta
Customer Id:- 64000574354
Consumer No.:- 64041047018
Amount:-420/-
Mujhe apke Bill desk se ek Id diya gaya hai, jo hai HSM34976645706.
Meri apse request hai ki jald se jald mera ye amount mere a/c me credit karwa de. Aur apne system ko aur better karne ki koshish kare jis se hame pareshani na ho. Agar server ke problem se bill payement na ho to turant amount back ho jaaye na ki hame wait karna pade.
Thanking you
Hina jaipuria (9674089267)