Submitted by: Arun K Raman
Complaint Details:
I have brought a Canon Pixma E560 printer and it suddenly stoped working. Cannon serivce center said that it is due to the Board issue and they replaced it and solved the issue. Just after one month it again stoped and cannon service center told that it is due to the power adapter issue and they replaced it. After after few days again the printer stoped working and the service center told that it is due to the part failure printer gear and they will replace it in one week.
I am using this printer only for 10 prints per month and the machine is getting failed everytime. I have informed the service center to replace it before the warranty period expires. But they are refused to do that. Now I have only 1 month or two remaining to expire the warranty period. If the printer is failing like this very often, I am sure i have to spend a lot for this.
My printer is Cannon PIXMA E560
my mobile number is [protected]
Ernakulam, Kochi, Kerala