Scam or fraud: Canara Bank — refund not processed in account

Submitted by: divya lakhera

Complaint Details:
My account no[protected]
I returned a product (MI A2 Phone) on amazon on 28th september . As per their confirmation refund was initiated on 29th September maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as 308918. I had contacted your customer service number there is no proper response hence i mailed you. Please check and confirm the status.