Scam or fraud: Blue Dart Express — Parcel not received twice

Submitted by: madhvi.g05

Complaint Details:
I was issued my credit card from icici bank which was to be delivered through Blue dart. After waiting for a few days, I called at blue dart office, requested to send me my card asap. But no response. rather I was told that their executive attempted to deliver but couldn’t locate my house. I wonder at least he could have called me if he was not able to find my location. Again I called them to deliver and requested that the executive call me when coming. But again he didn’t make any call nor deliver it. I am sure they didn’t even make any attempt. eventually I had to go to their office to collect it.
Another disappointment, when my credit card statement was to be delivered on time, I waited for so many days. Later I get a message saying it has been delivered to Mr Anshul…Now who is this anshul I don’t know. Can’t they even call and confirm if it has been delivered to right person. I am extremely frustrated with your services.
Apart from this I have tried many times calling office but no ones takes calls also. It feels like they just don’t bother about customers at all.
I am talking about blue dart branch in Ganpati plaza, M I Road, Jaipur