Scam or fraud: Blue Dart Express — My product is in gurgaon cpc centre..but no update on it

Submitted by: Chirah

Complaint Details:
My awb 69881279856 is in gurgaon cpc bluedart service centre…when i called customer care number..they informed me that your parcel is not with us …i contacted shipper ..he tld he has dispatched it to courier …plz help me…plz update me abt my parcel …bluedart always does this…dnt knw why such a big problem from their side …plz solve my problem as soon as possible