Scam or fraud: Bharat Sanchar Nigam [BSNL] — refund of deposit on surrendering bsnl land line

Submitted by: Atanu Kundu

Complaint Details:

I’ve surrender my both landline in December 2017 and submitting all documents along with one cancel bank cheque.
Account officer of Barrackpore asked me to come in April 2018 to know status of my refund status along with bank statement.
I’ve visited twice to your Barrackpore office in end of April 2018 and MAY 2018 but now account officer reply that BSNL having no fund to refund my security deposit and no tentative date shared.

Request look into this matter and help me to get my security deposit refund.

My both numbers given below and I’m 60 + female senior citizen, hope you concider my point on humanitarian ground.

Land Line[protected]Amount To be Refund :- 2280 INR)
Land Line[protected]Amount To be Refund :- 501 INR)