Scam or fraud: Bangalore Metropolitan Transport Corporation [BMTC] — while travelling from majestic to kamakshipalya at 10:57 pm, conductor charged 50% extra

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Complaint Details:

One of my friend, got into bus from Majestic to Kamakshipalya at 10:57 pm on 24th May. He was charged 1.5 times of actual ticket price. Raising this complaint on his behalf. BMTC is state govt and my friend not literate, he argued but he was charged 1.5 times extra citing 11 pm. Is it fair and as per BMTC rule book.

If required tickets and bus no can be shared. Would need your urgent attention to stop this harassment to passengers.