Scam or fraud: Amazon India Refund — refund of

Submitted by: Krishnan KS

Complaint Details:

A refund has been made by amazon on 19th of April 2018 regarding a product
(book) which i’ve buyed from the amazon. But the refund has not been received yet. Bank is saying no amount has been received by them. I’ve talked to them again and again but no responses is coming. So i need to file a “charge dispute” on them, to get the full details. I need bank to resolve this issue as soon as possible or i’m gonna take some legal action.

The Authorization Code (Refund Reference Number) for the transaction is[protected]. The bank has not received. Amazon is informing to file a charge dispute? If we keep on running behind the bank then what is the use of internet banking system?