Scam or fraud: Amazon India — product delivery date was 11 oct but yet(15/10/2018) not delivered

Submitted by:  am26061992

Complaint Details:

I had ordered the following from during Great India Sale:
-1 Mobile Back cover
-1 Mixer Grinder
-1 Trimmer
Order date: 10/10/2018
Delivery Date:11/10/2018(Prime Member)

After that Everyday I called the Amazon Customer Support and they misguide me like “Product will surely reach today”.
And now they are asking me to processing your refund.
I need compensation and product in same discount that was given.