Scam or fraud: Airtel — Amount deducted but payment showed unsuccessful in Airtel App

Submitted by:  Anisha Marotkar

Complaint Details:
Amount deducted 692Rs but Payment unsuccessful while paying postpaid bill throgh Airtel App

Payment unsuccessful for no:- 9890936782
my secondary mobile no for contact: 9960449653
transaction id: 16122377641
I got the message: Bill payment of Rs 692.0 has been initiated towards your airtel mobile 9890936782. Txn ID: 16122377641. Please keep this Txn ID for future reference.

Date & Time of Transaction:- 23/12/2016 at 7:43PM

Please initiate my refund as soon as possible